General Refund Policy
All sales are final.
Due to the nature of legal services, P&P Law PLLC does not offer refunds, cancellations, credits, or exchanges for any flat-fee legal service once payment has been submitted and work has commenced.
Upon receipt of payment and submission of your request, our attorneys and staff promptly begin reviewing information, analyzing legal issues, evaluating documents, conducting research, preparing communications, reserving consultation time, or otherwise performing professional legal services on your behalf. Because legal work begins shortly after purchase, fees become earned as services are rendered.
By purchasing any service from P&P Law PLLC, including but not limited to consultations, legal question reviews, lease reviews, demand letters, cease and desist letters, university investigation consultations, social media reputation services, document reviews, or other flat-fee legal services, you acknowledge and agree that:
Legal services begin promptly after submission of your order.
No refund will be provided because you change your mind, no longer require the service, fail to provide requested information, fail to attend a scheduled consultation, resolve the matter independently, or are dissatisfied with the outcome.
P&P Law PLLC does not guarantee any specific result, recovery, settlement, content removal, disciplinary outcome, litigation outcome, or other particular outcome.
The inability to achieve a desired result does not entitle a client to a refund.
Fees paid are for attorney time, legal analysis, professional judgment, document preparation, consultation, and other legal services performed on your behalf.
Due to the immediate allocation of resources and priority scheduling required for expedited processing, all Urgency add-on purchases are final and non-refundable. Once the Urgency service has been selected and work has commenced, no refunds, credits, or cancellations will be provided.
If P&P Law PLLC determines that it cannot ethically or legally provide a requested service due to a conflict of interest, jurisdictional limitation, professional obligation, or other reason that prevents representation, the Firm may, in its sole discretion, issue a full or partial refund.
By purchasing any service offered by P&P Law PLLC, you acknowledge that you have read, understood, and agree to this Refund Policy.
